Datenschutzerklärung

PRIVACY POLICY

Last updated: September 11, 2026

This Privacy Policy explains how JT Cover ApS collects, uses, stores, and otherwise processes personal data when you visit quahoo.shop, place an order, contact us, or otherwise interact with our online store.

1. DATA CONTROLLER

The data controller responsible for personal data processed in connection with quahoo.shop is:

JT Cover ApS
CVR: 38862669

Thorstedvej 148
7700 Thisted
Denmark

Store Name: quahoo
Website: quahoo.shop

Email: TathySonam@gmail.com
Telephone: +45 40 96 76 71

2. SCOPE OF THIS POLICY

This Privacy Policy applies to personal data processed when you:

• Visit quahoo.shop.
• Browse products.
• Place an order.
• Create or use an account where available.
• Contact customer service.
• Request a return or refund.
• Subscribe to marketing communications.
• Exercise a privacy or consumer right.
• Otherwise interact with our store.

3. PERSONAL DATA WE MAY COLLECT

Depending on how you interact with us, we may collect the following categories of personal data.

Contact and identification information:

• Name.
• Billing address.
• Delivery address.
• Email address.
• Telephone number.

Order information:

• Products ordered.
• Order number.
• Order value.
• Order history.
• Shipping information.
• Delivery status.
• Returns and refunds.

Payment-related information:

Payments may be processed by independent payment service providers.

We do not normally receive complete payment card details.

We may receive information such as payment status, transaction identifiers, payment method type, and information necessary to process refunds or resolve payment issues.

Technical information:

• IP address.
• Browser type.
• Device information.
• Operating system.
• Website interaction information.
• Cookie identifiers.
• Referral information.
• Security and fraud-prevention information.

Customer service information:

• Messages sent to us.
• Support requests.
• Complaints.
• Return requests.
• Photographs or documents voluntarily supplied in connection with an order or support case.

Marketing information:

Where permitted, we may process:

• Email marketing preferences.
• Newsletter subscriptions.
• Marketing consent status.
• Interaction with promotional communications.

4. HOW WE COLLECT PERSONAL DATA

We may collect personal data:

• Directly from you.
• Automatically when you use our website.
• Through our ecommerce platform.
• From payment service providers.
• From shipping and logistics providers.
• From fraud-prevention and security providers.
• From other service providers used to operate our store.

5. PURPOSES OF PROCESSING

We may process personal data for the following purposes:

• Processing and fulfilling orders.
• Processing payments.
• Delivering products.
• Providing order updates.
• Managing returns and refunds.
• Providing customer support.
• Responding to enquiries.
• Preventing fraud and misuse.
• Protecting our website and customers.
• Maintaining business and transaction records.
• Complying with legal obligations.
• Improving website functionality.
• Measuring website performance.
• Providing marketing communications where permitted.

6. LEGAL BASES FOR PROCESSING

Where the General Data Protection Regulation or other applicable European data protection law applies, we process personal data on one or more appropriate legal bases.

These may include:

Contract

Processing may be necessary to enter into or perform a contract with you, for example when processing an order, payment, delivery, return, or refund.

Legal obligation

Processing may be necessary to comply with accounting, tax, consumer protection, legal recordkeeping, fraud-prevention, or other legal requirements.

Legitimate interests

We may process personal data where necessary for legitimate business purposes, provided those interests are not overridden by your rights and freedoms.

Examples may include:

• Fraud prevention.
• Website security.
• Business administration.
• Customer service.
• Improving our services.
• Protecting legal claims.

Consent

Where legally required, we may rely on your consent, for example for certain marketing or cookie-related activities.

Where processing is based on consent, you may withdraw that consent at any time.

7. ORDER PROCESSING

When you place an order, we process information necessary to:

• Confirm the order.
• Process payment.
• Prepare the shipment.
• Deliver the order.
• Communicate order updates.
• Handle support requests.
• Manage returns and refunds.
• Meet legal and accounting obligations.

Failure to provide information required to complete an order may prevent us from fulfilling the purchase.

8. PAYMENT PROCESSING

Payment information may be processed by third-party payment providers.

Those providers may process personal data according to their own privacy policies and legal obligations.

We generally do not receive complete payment card numbers or security codes.

9. SHIPPING AND DELIVERY

We may share necessary personal information with shipping, delivery, logistics, and fulfilment providers.

This may include:

• Recipient name.
• Delivery address.
• Telephone number.
• Email address.
• Order or tracking information.

Such information is shared only where reasonably necessary to complete the delivery or provide related support.

10. SHOPIFY AND ECOMMERCE SERVICES

Our online store may use Shopify and related ecommerce services to host and operate the website.

Shopify may process information necessary to provide ecommerce, security, payment, fraud-prevention, hosting, and technical services.

Where applicable, Shopify processes data in accordance with its own legal and privacy obligations.

11. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies.

These technologies may be used for:

• Essential website functions.
• Shopping cart operation.
• Checkout functionality.
• Security.
• Fraud prevention.
• User preferences.
• Analytics.
• Performance measurement.
• Marketing where permitted.

Where consent is legally required for non-essential cookies, such technologies should only be used in accordance with the applicable consent requirements.

12. MARKETING COMMUNICATIONS

If you subscribe to marketing communications, we may use your contact details to send relevant promotional messages where legally permitted.

You may unsubscribe at any time using the unsubscribe link provided in marketing emails or by contacting us.

Unsubscribing from marketing does not prevent us from sending necessary transactional communications relating to existing orders.

13. DISCLOSURE OF PERSONAL DATA

We may disclose personal data to service providers where necessary to operate our business.

These may include:

• Ecommerce providers.
• Payment processors.
• Delivery and logistics providers.
• Hosting providers.
• IT and security providers.
• Customer support providers.
• Accounting and professional advisers.
• Fraud-prevention providers.
• Analytics providers.
• Marketing providers where permitted.

We may also disclose information where required by law or where reasonably necessary to protect our legal rights.

14. INTERNATIONAL DATA TRANSFERS

Some of our service providers may process personal data outside the country in which you live.

Where personal data is transferred internationally, appropriate safeguards will be used where required by applicable law.

These safeguards may include legally recognized transfer mechanisms or other measures designed to protect personal data.

15. DATA RETENTION

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, accounting, tax, contractual, fraud-prevention, and recordkeeping obligations.

Retention periods may vary depending on the type of information and the reason for processing it.

16. DATA SECURITY

We take reasonable technical and organizational measures designed to protect personal data from:

• Unauthorized access.
• Unauthorized disclosure.
• Loss.
• Misuse.
• Alteration.
• Destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

17. YOUR DATA PROTECTION RIGHTS

Depending on applicable law, you may have rights including:

• The right to access personal data held about you.
• The right to request correction of inaccurate information.
• The right to request deletion in certain circumstances.
• The right to restrict processing in certain circumstances.
• The right to object to certain processing.
• The right to data portability where applicable.
• The right to withdraw consent where processing is based on consent.
• The right to lodge a complaint with a competent data protection authority.

These rights may be subject to legal conditions and exceptions.

18. EXERCISING YOUR RIGHTS

To exercise an applicable privacy right, please contact us using the information provided at the end of this Privacy Policy.

We may need to verify your identity before completing certain requests.

We will respond to legitimate requests in accordance with applicable data protection law.

19. CHILDREN

Our store is not intended to knowingly collect personal information from children in circumstances where parental consent or another legal basis would be required.

If you believe that personal data relating to a child has been provided to us improperly, please contact us.

20. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices of independent third parties.

You should review the privacy information provided by the relevant third party before providing personal data.

21. BUSINESS AND LEGAL REQUIREMENTS

We may process or disclose personal data where reasonably necessary to:

• Comply with legal obligations.
• Respond to lawful requests.
• Enforce contractual rights.
• Protect customers.
• Prevent fraud.
• Protect the security of our website.
• Establish, exercise, or defend legal claims.

22. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy when necessary to reflect changes to:

• Our business.
• Our website.
• Our service providers.
• Our data-processing activities.
• Applicable legal requirements.

The updated version will be published on this website with a revised “Last updated” date.

23. CONTACTING US ABOUT YOUR PERSONAL DATA

If you have questions about this Privacy Policy, the personal data we process, or if you wish to exercise an applicable data protection right, please contact:

JT Cover ApS
CVR: 38862669

Thorstedvej 148
7700 Thisted
Denmark

Store:
quahoo

Website:
quahoo.shop

Email:
TathySonam@gmail.com

Telephone:
+45 40 96 76 71

We will respond to legitimate privacy and data protection requests in accordance with applicable law.