Terms of service
TERMS OF SERVICE
Last updated: September 11, 2026
These Terms of Service govern the use of quahoo.shop and purchases made through our online store.
By accessing this website, browsing our products, or placing an order, you agree to these Terms of Service.
1. WEBSITE OPERATOR
This online store is operated by:
JT Cover ApS
CVR: 38862669
Registered Address:
Thorstedvej 148
7700 Thisted
Denmark
Store Name: quahoo
Website: quahoo.shop
Email: TathySonam@gmail.com
Telephone: +45 40 96 76 71
2. SCOPE
These Terms apply to all purchases made through quahoo.shop and to the use of this website.
The store currently serves customers in Germany and Austria.
Mandatory consumer protection rights applicable in the customer’s country of residence remain unaffected by these Terms.
3. PRODUCTS
We aim to provide accurate descriptions, images, specifications, dimensions, prices, and availability information for all products offered on our website.
Minor differences in appearance, color, packaging, or presentation may occur depending on screen settings, manufacturing batches, or product updates.
Such minor differences do not affect the customer’s statutory rights where a product is defective, incorrect, or materially different from the description.
4. PRICES
All prices displayed on quahoo.shop are shown in the currency indicated on the website.
Applicable taxes are included where required by law unless otherwise clearly stated.
Shipping charges, if applicable, will be displayed before the customer completes the order.
We reserve the right to change prices at any time. Price changes do not affect orders that have already been accepted.
5. ORDER PROCESS
To place an order, the customer must:
• Select the desired product.
• Add the product to the shopping cart.
• Provide accurate billing and delivery information.
• Select an available payment method.
• Review the order before submitting it.
After an order is submitted, the customer will receive an electronic order confirmation.
An automated order confirmation does not necessarily constitute final acceptance of the order.
We may refuse or cancel an order where reasonably necessary, including in cases of:
• Incorrect pricing.
• Product unavailability.
• Suspected fraud or misuse.
• Invalid or incomplete delivery information.
• Payment authorization failure.
• Obvious technical errors.
If an order is cancelled after payment has been collected, the affected amount will be refunded using the original payment method.
6. PAYMENT
Available payment methods are displayed during checkout.
Payment processing may be carried out by independent payment service providers.
Customers are responsible for providing accurate payment information and ensuring they are authorized to use the selected payment method.
We do not normally receive or store complete payment card credentials.
7. SHIPPING
We currently ship to addresses in Germany and Austria.
Orders are processed on business days from Monday to Friday.
Detailed shipping information, including estimated delivery times, order processing and applicable shipping charges, is available in our Shipping Policy.
Delivery times are estimates and may be affected by circumstances outside our reasonable control.
8. DELIVERY ADDRESS
Customers are responsible for providing a complete and accurate delivery address.
If an incorrect or incomplete address causes a delivery delay, failed delivery, return, or additional carrier charge, please contact us as soon as possible so that we can assist.
We cannot guarantee that an address can be changed after an order has entered the shipping process.
9. RIGHT OF WITHDRAWAL
Consumers located in the European Union generally have a statutory right to withdraw from an eligible distance purchase within 14 days, subject to applicable law and legal exceptions.
Further information about cancellation, returns and refunds is provided in our Refund Policy.
Nothing in these Terms limits any mandatory statutory cancellation or withdrawal rights.
10. RETURNS AND REFUNDS
Eligible returns must be handled in accordance with our Refund Policy.
Customers should contact us before sending a return so that we can provide the appropriate instructions and return information.
Refunds approved under our policy will normally be issued to the original payment method.
Processing times may vary depending on the payment provider or financial institution.
11. DAMAGED, DEFECTIVE OR INCORRECT PRODUCTS
Customers should inspect products after delivery.
If an item arrives damaged, defective, incomplete, or incorrect, please contact us as soon as reasonably possible and provide:
• Order number.
• Description of the problem.
• Photographs or other relevant evidence where appropriate.
We will review the issue and provide an appropriate solution in accordance with applicable consumer law.
12. STATUTORY CONSUMER RIGHTS
Nothing in these Terms excludes or limits statutory rights that cannot legally be excluded or limited.
Consumers in Germany, Austria, and other European Union member states retain all mandatory rights granted under applicable consumer protection law.
13. PRODUCT USE
Products must be used only for their intended purpose and in accordance with any instructions, warnings, or safety information supplied with the product.
Customers are responsible for ensuring that products are suitable for their intended application.
Where professional knowledge, training, protective equipment, or specialist installation is required, customers should follow appropriate safety procedures.
14. WEBSITE AVAILABILITY
We aim to keep quahoo.shop available and functioning correctly.
However, we do not guarantee uninterrupted access at all times.
The website may occasionally be unavailable because of:
• Maintenance.
• Security updates.
• Technical problems.
• Hosting or network failures.
• Circumstances outside our reasonable control.
15. ACCURACY OF INFORMATION
We make reasonable efforts to ensure that the information displayed on our website is complete and accurate.
If we identify a material error relating to a product, price, delivery condition, or order, we may correct the error and contact affected customers where necessary.
16. INTELLECTUAL PROPERTY
Unless otherwise stated, the content of quahoo.shop, including website text, layout, graphics, branding, and original materials, is protected by applicable intellectual property laws.
Content may not be reproduced, distributed, commercially exploited, or republished without permission where such permission is legally required.
17. THIRD-PARTY SERVICES
Our store may use third-party services, including payment processors, shipping providers, analytics services, and technical service providers.
These providers may process information necessary to provide their services.
Where appropriate, their own terms and privacy practices may also apply.
18. PERSONAL DATA
Personal data is processed in accordance with our Privacy Policy and applicable data protection law.
Please review our Privacy Policy for information about the types of personal data we process, the purposes of processing, recipients, retention, and your rights.
19. LIMITATION OF LIABILITY
Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by applicable law.
In particular, nothing in these Terms limits liability for:
• Fraud or fraudulent misrepresentation.
• Intentional misconduct.
• Gross negligence where applicable.
• Death or personal injury where liability cannot legally be excluded.
• Mandatory consumer rights.
20. FORCE MAJEURE
We are not responsible for delays or failures caused by events outside our reasonable control, including severe weather, natural disasters, strikes, transport disruptions, government actions, network outages, or other comparable events.
This does not affect mandatory consumer rights.
21. CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes in our business, website, services, or applicable legal requirements.
The version applicable to an order is generally the version available when the order was placed.
22. GOVERNING LAW
These Terms and any contractual relationship between the customer and JT Cover ApS are governed by the laws of Denmark, to the extent permitted by applicable law.
If you are a consumer residing in Germany, Austria, or another European Union member state, this choice of law does not deprive you of any mandatory consumer protection rights available under the laws of your country of residence.
Nothing in these Terms limits or excludes statutory rights that cannot legally be limited or excluded.
23. CONTACT
If you have questions about these Terms or an order, please contact:
JT Cover ApS
CVR: 38862669
Thorstedvej 148
7700 Thisted
Denmark
Email: TathySonam@gmail.com
Telephone: +45 40 96 76 71
Website:
quahoo.shop