Privacy policy
PRIVACY POLICY
Last updated: September 11, 2026
This Privacy Policy explains how JT Cover ApS collects, uses, stores, shares, and otherwise processes personal data when you visit quahoo.shop, place an order, contact us, request support, or otherwise interact with our online store.
1. DATA CONTROLLER
The data controller responsible for personal data processed in connection with quahoo.shop is:
JT Cover ApS
CVR: 38862669
Thorstedvej 148
7700 Thisted
Denmark
Store:
quahoo
Website:
quahoo.shop
Email:
TathySonam@gmail.com
Telephone:
+45 40 96 76 71
2. SCOPE
This Privacy Policy applies when you:
• Visit quahoo.shop
• Browse our products
• Place an order
• Contact customer service
• Request a return or refund
• Subscribe to marketing communications
• Exercise a privacy or consumer right
• Otherwise interact with our online store
3. PERSONAL DATA WE MAY PROCESS
Depending on your interaction with our store, we may process information including:
Identity and contact information:
• Name
• Billing address
• Delivery address
• Email address
• Telephone number
Order information:
• Products purchased
• Order number
• Order value
• Order history
• Shipping status
• Returns
• Refunds
Payment-related information:
Payments may be processed by independent payment service providers.
We do not normally receive complete payment card credentials.
We may receive information such as payment status, payment method, transaction reference, and information required to process refunds.
Technical information may include:
• IP address
• Browser type
• Device information
• Operating system
• Website activity
• Cookie identifiers
• Security and fraud-prevention information
Customer service information may include:
• Emails and messages
• Support requests
• Complaints
• Return requests
• Photographs or documents voluntarily provided by you
4. HOW WE COLLECT PERSONAL DATA
Personal data may be collected:
• Directly from you
• Automatically when you use our website
• Through Shopify
• From payment providers
• From shipping and logistics providers
• From security and fraud-prevention providers
• From other service providers required to operate our store
5. PURPOSES OF PROCESSING
We may process personal data to:
• Process orders
• Process payments
• Deliver products
• Provide tracking information
• Manage returns and refunds
• Provide customer service
• Respond to enquiries
• Prevent fraud and misuse
• Maintain website security
• Comply with legal obligations
• Maintain accounting and transaction records
• Improve website functionality
• Provide marketing communications where permitted
6. LEGAL BASES FOR PROCESSING
Where the General Data Protection Regulation applies, personal data may be processed on one or more appropriate legal bases.
These may include:
Contract
Processing necessary to enter into or perform a contract with you, including processing orders, payments, deliveries, returns, and refunds.
Legal obligation
Processing required to comply with accounting, tax, consumer protection, recordkeeping, or other legal requirements.
Legitimate interests
Processing necessary for legitimate business purposes, provided those interests are not overridden by your rights and freedoms.
Examples may include:
• Fraud prevention
• Website security
• Customer service
• Business administration
• Protecting legal claims
Consent
Where legally required, we may rely on your consent, including for certain marketing or non-essential cookie activities.
Where processing is based on consent, consent may be withdrawn at any time.
7. ORDER PROCESSING
When you place an order, we process information necessary to:
• Confirm the order
• Process payment
• Prepare the shipment
• Deliver the order
• Communicate order updates
• Handle customer support
• Manage returns and refunds
• Meet legal and accounting requirements
8. PAYMENT PROVIDERS
Payments may be processed by independent payment providers.
Those providers may process personal data according to their own legal obligations and privacy policies.
We do not normally store complete payment card details.
9. SHIPPING AND DELIVERY
We may share information necessary to complete delivery with shipping, fulfilment, and logistics providers.
This may include:
• Recipient name
• Delivery address
• Telephone number
• Email address
• Order information
• Tracking information
10. SHOPIFY
Our online store uses Shopify to provide e-commerce and website infrastructure.
Shopify may process personal data required to provide hosting, e-commerce, security, fraud-prevention, checkout, and related technical services.
Shopify processes data in accordance with its applicable legal and privacy obligations.
11. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies and similar technologies for purposes including:
• Essential website operation
• Shopping cart functionality
• Checkout
• Security
• Fraud prevention
• Preferences
• Analytics
• Performance measurement
• Marketing where permitted
Where legally required, non-essential technologies will be used in accordance with applicable consent requirements.
12. MARKETING
Where permitted by law and, where required, with your consent, we may use contact information to send promotional communications.
You may unsubscribe from marketing communications at any time.
Unsubscribing from marketing does not prevent us from sending necessary communications relating to an existing order.
13. SHARING PERSONAL DATA
We may share personal data with service providers where reasonably necessary to operate our business.
These may include:
• Shopify
• Payment processors
• Delivery providers
• Logistics providers
• Hosting providers
• IT and security providers
• Customer support providers
• Accounting and professional advisers
• Fraud-prevention providers
• Analytics providers
• Marketing providers where permitted
We may also disclose information where required by applicable law.
14. INTERNATIONAL DATA TRANSFERS
Some service providers may process personal data outside your country of residence.
Where legally required, appropriate safeguards will be used for international transfers of personal data.
15. DATA RETENTION
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected and to comply with applicable:
• Legal requirements
• Accounting requirements
• Tax obligations
• Contractual obligations
• Fraud-prevention requirements
• Recordkeeping requirements
Retention periods may vary depending on the type of information.
16. DATA SECURITY
We use reasonable technical and organizational measures designed to protect personal data from:
• Unauthorized access
• Unauthorized disclosure
• Loss
• Misuse
• Alteration
• Destruction
No electronic transmission or storage system can be guaranteed to be completely secure.
17. YOUR DATA PROTECTION RIGHTS
Depending on applicable law, you may have rights including:
• Access to personal data
• Correction of inaccurate information
• Deletion in certain circumstances
• Restriction of processing
• Objection to certain processing
• Data portability where applicable
• Withdrawal of consent where processing relies on consent
• The right to lodge a complaint with a competent supervisory authority
These rights may be subject to legal conditions and exceptions.
18. EXERCISING YOUR RIGHTS
To exercise an applicable privacy right, please contact us.
We may need to verify your identity before completing certain requests.
Legitimate requests will be handled in accordance with applicable data protection law.
19. CHILDREN
Our online store is not intended to knowingly collect personal data from children where parental authorization or another legal basis would be required.
If you believe personal data relating to a child has been provided improperly, please contact us.
20. THIRD-PARTY LINKS
Our website may contain links to independent third-party websites.
JT Cover ApS is not responsible for the privacy practices of independent third parties.
We recommend reviewing the relevant third party's privacy information before providing personal data.
21. LEGAL REQUIREMENTS
We may process or disclose information where reasonably necessary to:
• Comply with applicable law
• Respond to lawful requests
• Prevent fraud
• Protect customers
• Protect our website
• Establish, exercise, or defend legal claims
22. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy where necessary to reflect changes in:
• Our business
• Our website
• Our service providers
• Data-processing activities
• Applicable legal requirements
The current version will be published on quahoo.shop together with the applicable “Last updated” date.
23. CONTACTING US ABOUT PERSONAL DATA
If you have questions about this Privacy Policy, the personal data we process, or your data protection rights, please contact:
JT Cover ApS
CVR: 38862669
Thorstedvej 148
7700 Thisted
Denmark
Store:
quahoo
Website:
quahoo.shop
Email:
TathySonam@gmail.com
Telephone:
+45 40 96 76 71
We will respond to legitimate privacy and data protection requests in accordance with applicable law.